All common questions about dgb3 answered here

dgb3 does not charge any deposit fee — there is no extra charge from the platform's side. However, your mobile wallet service (such as bKash or Nagad) may deduct their own transaction fee, which depends on that wallet's policy. The exact amount that arrives in your account after a deposit is added as your playable balance.

dgb3 currently supports deposits through four mobile wallets: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳500. These wallets are widely used in Bangladesh and transactions are completed quickly and securely. Choose any method and easily add balance to your account.

Go to the dgb3 cashier page and select the bKash option. Send money to the dgb3 bKash number shown on screen, then enter the transaction reference number in the designated field and confirm the deposit. Your balance is usually credited within a few minutes. Remember, the minimum deposit amount is ৳500.

It may take a little time after a deposit. If more than 15 minutes have passed and your balance has still not arrived, check a few things: whether the transaction was completed successfully, whether you entered the correct reference number, and whether the minimum amount (৳500) was met. If the issue persists, contact us via live chat or at [email protected], and keep a screenshot of the transaction handy.

Yes, the main process is the same — select Nagad in the cashier, send money to the Nagad number shown, and submit the reference ID. Nagad often processes faster. The minimum deposit is ৳500. You can also confirm the transaction by checking your payment history in the Nagad app.

In live dealer games, a real dealer deals cards or spins the roulette wheel via a direct video stream from a professional studio. You watch on screen and place bets through the interface. Because the outcome happens in real time, it feels more realistic than a standard virtual game. dgb3 offers live games from trusted providers like Evolution Gaming and Ezugi.

In Baccarat you bet on one of three outcomes — Player wins, Banker wins, or Tie. The dealer deals two cards each to the Player and Banker; the hand with a total closest to 9 wins. In the card count, tens and face cards are worth zero, all others are face value. If the total exceeds ten, only the single digit counts. The simple rules make it one of the most popular games in live casino.

Yes, dgb3 offers Teen Patti and Andar Bahar-based games from JILI. Teen Patti is essentially a three-card South Asian poker game — the highest hand is three consecutive cards of the same suit. Andar Bahar is even simpler — the dealer reveals a joker card, and you bet on whether a card of the same value will land on the "Andar" (left) or "Bahar" (right) side.

A roulette wheel has slots numbered 1 to 36 plus zero. You bet on a specific number, a color (red/black), odd/even, or a range of numbers. The ball is then released onto the spinning wheel, and whichever slot it lands in is the result. For beginners, starting with red/black or odd/even bets is easiest, since these are close to 50/50 chances.

Yes, dgb3's live casino is fully optimized for mobile browsers. A stable internet connection (Wi-Fi or 4G) is needed for a good experience since a live video stream runs throughout. Rotating your screen to landscape mode gives you a better view of the table. You can start playing directly from your browser without downloading a separate app.

Use the "Forgot Password" option on the login page. Enter your registered email or mobile number and recovery instructions will be sent to you. If that does not work, contact us directly via live chat or at [email protected]. After verifying your identity, the support team will help you reset your password. For security, never share your password with anyone.

After logging in, go to the Profile or Account Settings section where you can usually edit your personal details. However, changing important information (such as your phone number or payment details) may require an identity verification process. For direct assistance, write to us via live chat or at [email protected].

Generally no — you can log in from any device using your username and password. However, to ensure security, an extra verification step may be required when logging in from a new device or location. Any password saved on your previous device will not carry over to a new one, so make sure you remember your password.

No. Under dgb3's rules, each player may operate only one account. If the same person is found to have multiple accounts, they may be closed and any bonuses cancelled. If you have a problem with an existing account, seek help via live chat rather than trying to open a new one.

Use a password of at least 8 characters that includes uppercase and lowercase letters, numbers, and special characters (such as @, #, !). Avoid your own name, date of birth, or simple words. Do not reuse a password you use elsewhere. If needed, use a reliable password manager — the security of your account is in your hands.

Yes, but you must meet the wagering requirement before withdrawing bonus winnings. The wagering requirement for dgb3's welcome bonus is 25 times the bonus amount — on the bonus amount only, not the combined total of deposit and bonus. Example: ৳1,000 bonus × 25 = complete ৳25,000 in total bets, after which you can withdraw the bonus winnings.

Withdrawals at dgb3 are generally processed within 1 hour. Funds reach your wallet quickly — whether it is bKash, Nagad, Rocket, or Upay. During busy periods or if identity verification is required, there may be a slight delay. If there is an issue, the support team is always ready to help.

Yes, for security reasons dgb3 only processes withdrawals to a wallet registered in the account holder's own name. Sending funds to someone else's number is not possible. This rule protects your money and prevents unauthorized access.

The minimum withdrawal amount at dgb3 is ৳800. Withdrawal requests below this amount will not be accepted. As long as you have sufficient balance and your wagering requirement is met, you can withdraw at any time. If you deposit smaller amounts multiple times, it is more convenient to withdraw once your balance reaches ৳800.

Processing usually completes within 1 hour. If it remains "Pending" longer than that, contact us via live chat or at [email protected] and share the details of your withdrawal request (amount, time, method). The team will look into it promptly. An incomplete account verification can also cause delays.